Warranty & Repair Forms

If you are sending in a repair item please print, fill out, and send the appropriate paperwork with it.

Humminbird Repair Form

Trolling Motor Repair Form

Minn Kota Control Board Repair Form

Reel Repair Form

If you are sending a rod, reel, motor, etc. for warranty repairs, you MUST include a valid purchase receipt, as well as your full mailing address and telephone number. Item must be shipped freight prepaid. Items under warranty will be returned to you prepaid.

PLEASE NOTE: We cannot and will not make a warranty decision until your gear is here....we can't make that decision without seeing it.

US Customers: If there is brokerage due when we receive your item(s), you will need to pay this in advance of repair work
starting.

Special instructions for items coming from outside Canada:

  1. Please make sure the package is clearly marked with “TEMPORARY IMPORT FOR WARRANTY/REPAIR/RETURN”, not as “merchandise” or “sale of goods”. Depending on the carrier, there may be a tick box on the shipping label, or you may have to write it somewhere in a “Reason for Import” box. If in doubt as to where to specify this, ask your shipping carrier.
  2. Do not use FedEx for international shipments. They often have difficulty recognizing temporary imports, and whether there will be import duties at the time of delivery, which slows things down by weeks.  Any outstanding dues/fees charged will be billed to the customer
  3. All shipments must be prepaid
  4. Please ensure the commercial value is listed at zero (or $1 if your carrier will not accept a zero value). If the commercial value is listed at more than zero and we are billed for additional charges, which will then in turn be billed back to the customer.  
  5. Insurance is optional, but please double check with your carrier that the insured value is not interpreted as the commercial value. As a general rule we don’t recommend insuring the items for this reason, but it is your choice – once again, we cannot take responsibility for anything damaged in transit to us. Please review coverages supplied from your shipping insurance providers. If additional charges incur from the insurance, they will be billed back to the customer. 
  6. Please use  – CUSMA/USMCA (formerly NAFTA/HST) Code for shipping 9507.30.60.00 – Fly Fishing Reels
  7. **PLEASE NOTE - ANY COMPLETED REPAIRS LEFT IN THE SHOP LONGER THAN 90 DAYS AFTER THE COMPLETION OF THE REPAIR WILL BE DEEMED AS ABANDONED, & EITHER PUT UP FOR RESALE TO RECOUP THE COST OF THE REPAIR, AND/OR DONATED TO A LOCAL INDUSTRY RELATED PROGRAM.**

We are an authorized Warranty Center for the following companies:

Abu Garcia (Ambassadeur) abu.gif

Aerobed aerobed-logo.png

Cardinal cardinal logo.jpg

Coleman coleman-header-logo.png

Daiwa (Rods & Reels) daiwa.gif

We are an official, factory trained Daiwa Warranty and Service Center for Daiwa Power Assist Dendoh Electric Reels as well!

Eskimo Ice Augers eskimo-logo.jpg

Hardy Reels hardy-logo.png

 

Humminbird humminbird.gif

Ion Ice Augers ion-logo.png

 

Johnson johnson-logo.gif

Jiffy Ice Augers jiffy-logo.png

Martin (Rods & Reels) martin.jpg

Mitchell mitchell.gif

Minn Kota minnkota.gif

Okuma (Rods & Reels) okuma.gif

Penn penn.gif

Pflueger pflueger-logo.gif

Sevylor sevylor logo

Shakespeare shakespeare.gif

Stearns stearns-logo.jpg

Quantum (Rods & Reels) quantum.gif

Zebco (Rods & Reels) zebco.gif